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<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Tue, 29 May 2012 15:00:36 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>Anger</title><link>http://www.angryloser.com/anger/</link><description></description><lastBuildDate>Tue, 30 Aug 2011 13:39:58 +0000</lastBuildDate><copyright></copyright><language>en-US</language><generator>Squarespace Site Server v5.11.81 (http://www.squarespace.com/)</generator><item><title>It was a hurricane, right?</title><dc:creator>The Editor</dc:creator><pubDate>Tue, 30 Aug 2011 13:36:31 +0000</pubDate><link>http://www.angryloser.com/anger/2011/8/30/it-was-a-hurricane-right.html</link><guid isPermaLink="false">730955:8573490:12672769</guid><description><![CDATA[<p>Actually, it wasn't a hurricane.</p>
<p><a href="http://cliffmass.blogspot.com/2011/08/when-did-irene-stop-being-hurricane.html">http://cliffmass.blogspot.com/2011/08/when-did-irene-stop-being-hurricane.html</a></p>
<p>Unclear who the definition benefitted with the exception of The Weather Channel and Mass Media. &nbsp;Seems like Bloomberg, who prides himself on making political and governmental decisions that look like business decisions, would have stuck to the facts on this one. &nbsp;I guess he is still smarting from his ass-whooping over the SnowPlowGeddon of winter 2010 / 2011.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-12672769.xml</wfw:commentRss></item><item><title>OPEN LETTER TO VERIZON, TOMMY HILFIGER &amp; HONDA</title><dc:creator>The Editor</dc:creator><pubDate>Sat, 01 Jan 2011 22:53:00 +0000</pubDate><link>http://www.angryloser.com/anger/2011/1/1/open-letter-to-verizon-tommy-hilfiger-honda.html</link><guid isPermaLink="false">730955:8573490:9899197</guid><description><![CDATA[<p>[as submitted by <a href="mailto:littleloser@angryloser.com">littleloser@angryloser.com</a>]</p>
<p>To the visionaries who turned Madness's Our House into Jingle Bells for Verizon's winter campaign, I ask you: what's with the jingle singers' poncey British accents? I hate you so much more for that.</p>
<p>Keeping with the theme, Tommy Hilfiger and Honda, how about negotiating some exclusivity when selecting a reasonably hip band's uber-commercial, non-denominational, feel-good anthem for your ads? Vampire Weekend now makes me feel like plastic, and I can't separate buying a Honda Civic from fashionably Interracial brand-whoring yuppiness. Moreover, Tommy, your Wes Anderson-esque coloring and costuming confuse me.</p>
<p>As for you, Honda, your ad was more or less forgettable. Though I recall thinking it might have been for Blue Navy, and that I didn't want to hear the Holiday song anymore. Sort of lose-lose.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9899197.xml</wfw:commentRss></item><item><title>MY NEW WHIRLPOOL REFRIDGERATOR</title><dc:creator>The Editor</dc:creator><pubDate>Sat, 01 Jan 2011 21:18:33 +0000</pubDate><link>http://www.angryloser.com/anger/2011/1/1/my-new-whirlpool-refridgerator.html</link><guid isPermaLink="false">730955:8573490:9898642</guid><description><![CDATA[<p>Customer Service,</p>
<p>When I placed order #0147216948, I was signing up for the automatic water filter subscription service, not ordering a water filter.&nbsp; Please do not ship me a water filter at this time.&nbsp; Please ship my first water filter in 12 months per my reoccurence settings, and then every 12 months after that.&nbsp; Please do not charge my credit card until right before you ship me the first filter.&nbsp; Please confirm the two action items in this paragraph will be performed.</p>
<p>Additionally, you should make signup to this service less confusing.&nbsp; The point of a water filter subscription service is to allow the customer to not have to remember to order the filter.&nbsp; You've included marketing material (part #INSTR7079 0507) on this program with all of your new refridgerator purchases.&nbsp; You should be trying to capture all of your customers upon purchase.&nbsp; If I have to wait until I need my first new filter to remember to purchase one, you've forced me to have to remember to replace it, destroyed all the value in the program, and failed to capture me upon purchase.</p>
<p>Finally, like many major corporations with customer service operations, you are using an IVR system to cut down on the number of customer service representatives you need to employ and to shorten the length of each customer service transaction by capturing information from the customer prior to connection to an employee.&nbsp; This system makes a lot of financial sense.&nbsp; However, if a customer is calling from an area with a lot of background noise, the system fails and makes it impossible to proceed through the system.&nbsp; In my case, my son was speaking in the background which caused the IVR system to fail on every prompt.&nbsp; I repeatedly pressed '0' to skip the IVR, but this did not allow me to proceed without at least some IVR collected responses.&nbsp; Additionally, once I suffered through this process, I was told that the customer service department was closed.&nbsp; If you are closed, you should advise customers upfront, so they don't suffer through the IVR if what they need to do absolutely requires a human interaction.</p>
<p>Thanks.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9898642.xml</wfw:commentRss></item><item><title>THIS REALLY HITS MY ANGER SPOT</title><dc:creator>The Editor</dc:creator><pubDate>Sun, 19 Dec 2010 16:56:49 +0000</pubDate><link>http://www.angryloser.com/anger/2010/12/19/this-really-hits-my-anger-spot.html</link><guid isPermaLink="false">730955:8573490:9773685</guid><description><![CDATA[<p>These other guys really nailed this perfectly, so I'll say no more.</p>
<p><a href="http://www.unhappyhipsters.com">www.unhappyhipsters.com</a></p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9773685.xml</wfw:commentRss></item><item><title>MORE TIME WARNER BULLSH*T</title><dc:creator>The Editor</dc:creator><pubDate>Sat, 11 Dec 2010 23:59:42 +0000</pubDate><link>http://www.angryloser.com/anger/2010/12/11/more-time-warner-bullsht.html</link><guid isPermaLink="false">730955:8573490:9706274</guid><description><![CDATA[<p>Who in their right mind would voluntarily purchase any good or service from Time Warner Cable. &nbsp;TWC is the poster child for a company who is abusing their monopoly power. &nbsp;Paying $150+ per month for 980 channels of television that no one wants and 20 channels that some people do is old thinking. &nbsp;The content purchasing market power that they wield to deny other providers the chance to distribute good media is not good in any way for the customer. &nbsp;This behaviour will surely lead to their demise.</p>
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<p>And the language is maddening. &nbsp;"Up to 5x faster than 3G." &nbsp;This slippery statement rings true even if their service is 5x SLOWER than 3G. &nbsp;And who would buy a mobile internet solution from a company that doesn't own or operate any cellular services?</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9706274.xml</wfw:commentRss></item><item><title>It's Hard Renovating (or Boo Freaking Hoo)</title><dc:creator>The Editor</dc:creator><pubDate>Wed, 08 Dec 2010 01:48:57 +0000</pubDate><link>http://www.angryloser.com/anger/2010/12/7/its-hard-renovating-or-boo-freaking-hoo.html</link><guid isPermaLink="false">730955:8573490:9671103</guid><description><![CDATA[<p>Oy vey, the carpet just got postponed until Friday arrival with much&nbsp;cajoling required to get it installed on Saturday. &nbsp;It is likely that&nbsp;we won't go at all this weekend, but if I can some how make it happen,&nbsp;it might be Sunday.<br /><br />A**holes.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9671103.xml</wfw:commentRss></item><item><title>My Thoughts on Thanksgiving</title><dc:creator>The Editor</dc:creator><pubDate>Tue, 30 Nov 2010 14:52:06 +0000</pubDate><link>http://www.angryloser.com/anger/2010/11/30/my-thoughts-on-thanksgiving.html</link><guid isPermaLink="false">730955:8573490:9601316</guid><description><![CDATA[<p>[as contributed by <a href="mailto:loser@angryloser.com">loser@angryloser.com</a>]</p>
<p>Between eating too much, Black Friday, Cyber Monday, and football, the holiday is filled with unnecessary pressures that never translate into thankfulness.&nbsp; As a child I liked Thanksgiving because grandparents + turkey + stuffing + crescent rolls + mashed potatoes + pie = awesome.&nbsp; Now all those things equal extra dishes and unwanted calories.&nbsp; Oh yeah, and the fun grandparents are all dead now.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9601316.xml</wfw:commentRss></item><item><title>SeamlessWeb.com Communication Foray</title><dc:creator>The Editor</dc:creator><pubDate>Sun, 21 Nov 2010 00:50:27 +0000</pubDate><link>http://www.angryloser.com/anger/2010/11/20/seamlesswebcom-communication-foray.html</link><guid isPermaLink="false">730955:8573490:9532301</guid><description><![CDATA[<div id="_mcePaste">Seamless Web,</div><br>
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<div>Your website hangs up so frequently when attempting to place an order that it is as if I am trying to contact Compuserve in 1989 over my 2400 baud modem. &nbsp;Unfortunately for you I am actually at [location removed] using the state of the art broadband connection with a brand new Apple MacBook. &nbsp;Unfortunate, I say, because my inability to place an order at your website has produced several outcomes:</div><br>
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<div>1. &nbsp;I will not receive dinner through the service portal of Seamless Web; rather I will call the restaurant directly depriving Seamless Web of their revenue sharing deal with the listing Vendor.</div><br>
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<div>2. &nbsp;The process of trying to place an order through your website and getting hung up post order entry and prior to order completion has, for some reason, created such a visceral anger in my body that I am not only typing an email that some poor customer service agent will have to decode and respond to with some canned, scripted, politically correct, pro-business-development response, but I am left with a burning desire to cause financial and operational harm to your service through the use of some type of online smear campaign.</div><br>
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<div>3. &nbsp;Although I recognize that my anger at the inability of your service to provide me with the intended result is irrational behaviour, and I write this email as part of my venting process from the edge of some emotional breakdown likely based on the circumstances that have brought me to be even attempting to order in the first place from [location removed], I actually am currently, mid-email, still on the side of probably hitting send within the next few sentences.</div><br>
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<div>If this email hasn't already been passed around amongst the various @seamlessweb.com email users, please do forward it to those employees who would find something of this sort at least faintly amusing. &nbsp;It is only in this manner that I can hope to inflict damages on Seamless Web in the form of lost internal productivity that will equal my rage and the amount of productivity I have wasted in (a) attempting to place the order, (b) experiencing visceral anger, (c) typing this psychotic email, (d) editing this psychotic email, and (e) peaking through my fingers at my email box in terror of what potential response(s) this might evoke.</div><br>
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<div>In hunger and frustration,</div><br>
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<div>The Editor</div>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9532301.xml</wfw:commentRss></item><item><title>Elevator Hijackers</title><dc:creator>The Editor</dc:creator><pubDate>Fri, 19 Nov 2010 04:37:24 +0000</pubDate><link>http://www.angryloser.com/anger/2010/11/18/elevator-hijackers.html</link><guid isPermaLink="false">730955:8573490:9518293</guid><description><![CDATA[<p>What's more annoying than being slowed down on an elevator voyage by a passenger who enters the cab after you and departs before you? &nbsp;For those using a particular elevator multiple times within a single day, there is very little that can push you faster towards frustration.</p>
<p>The relationship between you and this parasitic cab-rider is analogous to the passenger / hijacker relationship, albeit boiled down from personal safety to simply aggravated delay. &nbsp;The urge to bring this hijacking to the attention of the parasite you're riding with is one that must be actively controlled. &nbsp;The short half-life of the elevator rider fellowship does not typically allow for relationship building, especially when the culture of the relationship is based on anger.</p>
<p>There should be ownership privileges in an elevator. &nbsp;The first passenger into the car should get ownership over the priority level for each initially and subsequently called floor. &nbsp;Cab interior buttons should light up in orange when a cab passenger requests a stop and in blue when a exterior potential passenger requests a pickup from a call button. &nbsp;Ownership privileges should be granted to each user as they access the cab in a strict hierarchy of seniority. &nbsp;Elevator logic should be devised that, while starting with a win-win optimized solution to the priorities of all cab users, the action plan is skewed towards the user with the highest privileges and then long-tailed out towards the least privileged user. &nbsp;Smart people should be incorporated into the design of this system to ensure maximum usability and highest quality results.</p>]]></description><wfw:commentRss>http://www.angryloser.com/anger/rss-comments-entry-9518293.xml</wfw:commentRss></item></channel></rss>
